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Privacy Policy

Meyer Sound Laboratories, Incorporated and its subsidiaries (“Meyer Sound,” “we,” or “our”) are committed to protecting your privacy. Please take a moment to carefully review our privacy policy (“Policy”), as it contains important information on how and why we collect, store, and use your personal information, your rights in relation to your personal information and on how to contact us if you would like to exercise those rights.

When we collect personal information from you, we are subject to various laws, including the California Consumer Privacy Act (CCPA) and the European Union’s General Data Protection Regulation (GDPR). We are responsible as a “controller” of your personal information for the purposes of those laws.

Policy Coverage

  • This Policy covers how we treat the personal information that we collect and receive in relation to your use of our website, social media pages and newsletters.
  • If you do not agree with our Policy, please do not use the Meyer Sound website or social media pages or subscribe to any of our newsletters.
  • “Personal information” refers to any information about you that is personally identifiable, including your name, e-mail address, mailing address, phone number, and any other information that is not otherwise publicly available.
  • This Policy does not apply to the practices of people or companies that Meyer Sound does not own, control, employ, or manage.
  • We respect the privacy of children. If you are under 13 years of age, you should not provide any personal information to us without the knowledge and permission of your parent or legal guardian.

Personal Information We Collect About You

  • We may collect personal information about you when you visit our website, participate on our social media pages, subscribe to one of our newsletters, or when you directly provide such information to us at a conference, festival or Meyer Sound event.
  • Such personal information may include, for example, your name, email address, telephone number or mailing address. Additionally, when you visit our website, we may collect information regarding your browser type, IP address, and the type of software and hardware you are using.

Why We Use Your Personal Information

  • We use your personal information for the following purposes:
    • To communicate with you regarding Meyer Sound products, events and promotions,
    • To keep you informed of newsworthy information relating to Meyer Sound and its business,
    • To deliver and track software updates,
    • To customize the content of our website and communications, and
    • To help diagnose problems with our servers, to administer our website and to monitor the total number of users who visit our website.
  • Many of the purposes we use your information for are necessary to communicate with you and to provide our online services; others are for legitimate business interests such as research, data analysis, improving our services and developing new products. Where we use your information for legitimate business interests, your information will only be used in an anonymized and/or aggregated form so that it does not identify you.
  • We retain personal information we collect from you only when we have an ongoing legitimate business need to do so (in connection with the purposes set out as above). When we no longer have a legitimate business need to use your personal information, we will either delete or anonymize it or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
  • You can withdraw your consent to share personal information with us, and have your personal information that we hold deleted, at any time as set forth in this Policy.

Sharing of Your Personal Information

  • We do not share your personal information with anyone outside of Meyer Sound or its subsidiaries.
  • We will never sell, rent, lend, or give your personal information to any third party for any business purpose.
  • Certain federal, state, local, or other government regulations may require that we disclose some personal information about our users and subscribers. It’s also possible we could be required to provide such information in connection with a legal proceeding or enforcement action. In such cases, we will use reasonable efforts to disclose only the information required by applicable law, court order or legal process.

Your Rights Under the CCPA

  • You have certain rights under the California Consumer Privacy Act of 2018 (CCPA) and other privacy and data protection laws. These rights, which must be made available to you free of charge, include:
    Disclosure of Personal Information We Collect About You

    You have the right to know:

    • The categories of personal information we have collected about you;
    • The categories of sources from which the personal information is collected;
    • Our business or commercial purpose for collecting or selling personal information;
    • The categories of third parties with whom we share personal information, if any; and
    • The specific pieces of personal information we have collected about you.
    • Please note that we are not required to:
    • Retain any personal information about you that was collected for a single one-time transaction if, in the ordinary course of business, that information about you is not retained;
    • Reidentify or otherwise link any data that, in the ordinary course of business, is not maintained in a manner that would be considered personal information; or
    • Provide the personal information to you more than twice in a 12-month period.
    Personal Information Sold or Used for a Business Purpose

    In connection with any personal information we may sell or disclose to a third party for a business purpose, you have the right to know:

    • The categories of personal information about you that we sold and the categories of third parties to whom the personal information was sold; and
    • The categories of personal information that we disclosed about you for a business purpose.
    • You have the right under the California Consumer Privacy Act of 2018 (CCPA) and certain other privacy and data protection laws, as applicable, to opt-out of the sale (or disclosure) of your personal information. In any event, Meyer Sound never sells, rents, lends or gives your personal information to any third parties for any business purposes.
    Right to Deletion

    Subject to certain exceptions set out below, on receipt of a verifiable request from you, we will:

    • Delete your personal information from our records; and
    • Direct any service providers to delete your personal information from their records.
    • Please note that we may not delete your personal information if it is necessary to:
    • Complete the transaction for which the personal information was collected, fulfill the terms of a written warranty or product recall conducted in accordance with federal law, provide a good or service requested by you, or reasonably anticipated within the context of our ongoing business relationship with you, or otherwise perform a contract between you and us;
    • Detect security incidents, protect against malicious, deceptive, fraudulent, or illegal activity; or prosecute those responsible for that activity;
    • Debug to identify and repair errors that impair existing intended functionality;
    • Exercise free speech, ensure the right of another consumer to exercise his or her right of free speech, or exercise another right provided for by law;
    • Comply with the California Electronic Communications Privacy Act;
    • Engage in public or peer-reviewed scientific, historical, or statistical research in the public interest that adheres to all other applicable ethics and privacy laws, when our deletion of the information is likely to render impossible or seriously impair the achievement of such research, provided we have obtained your informed consent;
    • Enable solely internal uses that are reasonably aligned with your expectations based on your relationship with us;
    • Comply with an existing legal obligation; or
    • Otherwise use your personal information, internally, in a lawful manner that is compatible with the context in which you provided the information.
    Protection Against Discrimination

    You have the right to not be discriminated against by us because you exercised any of your rights under the CCPA. This means we cannot, among other things:

    • Deny goods or services to you;
    • Charge different prices or rates for goods or services, including through the use of discounts or other benefits or imposing penalties;
    • Provide a different level or quality of goods or services to you; or
    • Suggest that you will receive a different price or rate for goods or services or a different level or quality of goods or services.

    Please note that we may charge a different price or rate or provide a different level or quality of [goods and/or services] to you, if that difference is reasonably related to the value provided to our business by your personal information.

  • For further information on each of these rights, including the circumstances in which they apply, see the guidance provided by the State of California Department of Justice at oag.ca.gov/privacy/ccpa.

How to Exercise Your Rights

  • If you would like to exercise any of your rights under the CCPA, please:

    • Email or write to us at the contact information provided at the bottom of this Policy
    • Let us have proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
    • Let us know the information to which your request relates
  • Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
  • We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
  • Please note that you may only make a CCPA-related access or data portability disclosure request twice within a 12-month period.

European Union (EU) Residents / GDPR

  • If you are a resident of a Member State of the EU or the United Kingdom, you have certain rights under the General Data Protection Regulation (GDPR). In summary, these rights, which must be made available to you free of charge, include:
    Right to Access The right to be provided with a copy of your personal information (the right of access)
    Right to Rectification The right to require us to correct any mistakes in your personal information
    Right to be Forgotten The right to require us to delete your personal information—in certain situations
    Right to Restriction of Processing The right to require us to restrict processing of your personal information—in certain circumstances, e.g. if you contest the accuracy of the data
    Right to Data Portability The right to receive the personal information you provided to us, in a structured, commonly used and machine-readable format and/or transmit that data to a third party—in certain situations
    Right to Object

    The right to object:

    • at any time to your personal information being processed for direct marketing (including profiling);
    • in certain other situations to our continued processing of your personal information, e.g. processing carried out for the purpose of our legitimate interests.
    Right Not to be Subject to Automated Individual Decision-Making The right not to be subject to a decision based solely on automated processing (including profiling) that produces legal effects concerning you or similarly significantly affects you
  • For further information on each of these rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individual’s rights under the General Data Protection Regulation (GDPR) at ico.org.uk/for-organisations/guide-to-the-general-data-protection-regulation-gdpr/

How to Exercise Your Rights

  • If you would like to exercise any of your rights under the GDPR, please:
    • Email or write to us at the contact information provided at the bottom of this Policy
    • Let us have proof of your identity and address (a copy of your driver’s license or passport and a recent utility or credit card bill)
    • Let us know the information to which your request relates
  • Any personal information we collect from you to verify your identity in connection with you request will be used solely for the purposes of verification.
  • We are not obligated to make a data access or data portability disclosure if we cannot verify that the person making the request is the person about whom we collected information or is someone authorized to act on such person’s behalf.
  • The GDPR also gives you the right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) Member State where you work, normally live, or where any alleged infringement of data protection laws occurred.

Your Account Information and Preferences

  • We respect your right to control how your personal information is used. At any time, you can ask us to delete or change personal information you have provided to us by contacting us at the email or mailing address provided at the bottom of this Policy.

Confidentiality and Security of Your Personal Information

  • We implement physical, electronic, and managerial procedures that we believe are appropriate to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online.
  • We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorized manner and are subject to a duty of confidentiality.
  • We have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data breach where we are legally required to do so.
  • If you want detailed information on how to protect your information and your computers and devices against fraud, identity theft, viruses and many other online problems, please visit getsafeonline.org.
  • We reserve the right to take proactive steps to unsubscribe users to our communications at our discretion.

Changes to Our Privacy Policy

  • This Privacy Police was last updated on February 21, 2020.
  • We reserve the right to change our Privacy Policy at any time. Any changes will be updated on this page of our website. Users are responsible for reviewing our Privacy Policy from time-to-time. All updates will be effective immediately upon posting.
  • If we make any material changes in the way we treat personal information, we will notify you by e-mail and place a prominent notice on this page.

Contact Information

  • If you have questions about any of the content in this Policy or wish to delete or edit personal information you have provided to us, you can contact us by email at privacypolicy@meyersound.com or write to us at:ATTN: Privacy Policy
    Meyer Sound Laboratories, Inc.
    2832 San Pablo Avenue
    Berkeley, California 94702
    USA

Terms of Use

Meyer Sound Laboratories Inc (“Meyer Sound”) makes this web site, and all information, materials, data, and documents (“contents”) and all services provided on or through this web site, available to you on the following terms and conditions. By accessing and using this web site you are indicating your acceptance of these terms and conditions. If you do not agree to these terms and conditions, please exit this site without using, printing out or downloading any of its contents or using any service.

This web site and its contents are for personal, informational and internal use only. Unless written consent is first obtained from Meyer Sound, the contents of this web site may not be re-published distributed, licensed, rented or sold to others, and may not be used to create derivative works.

You may not modify or alter the content of this web site in any way. Copyright and other proprietary notices on the contents of this web site may not be removed from any copy of the content including downloaded or printed versions of the content.

THE CONTENT OF THIS WEB SITE AND ALL SERVICES ACCESSIBLE THROUGH THIS WEB SITE ARE PROVIDED “AS IS,” AND ARE SUBJECT TO CHANGE WITHOUT NOTICE. MEYER SOUND MAKES NO WARRANTY THAT THE CONTENT AND SERVICES ACCESSIBLE THROUGH THIS WEB SITE WILL MEET YOUR REQUIREMENTS, OR THAT THE CONTENT OR SERVICES WILL BE ERROR FREE, OR THAT THE CONTENT AND SERVICES WILL BE AVAILABLE ON AN UNINTERRUPTED BASIS. EXCEPT FOR WARRANTIES PROVIDED IN CONNECTION WITH THE PURCHASE OF MEYER SOUND PRODUCTS, ALL WARRANTIES, EXPRESS OR IMPLIED, RELATING TO THE CONTENT AND SERVICES ACCESSIBLE THROUGH THIS WEB SITE, INCLUDING THE WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE, ARE HEREBY DISCLAIMED.

This web site is operated within the United States, and no representation is made that this site or its contents, or the services accessible through this web site, are suitable for use in all countries or are in compliance with the laws of other countries. If you are accessing this web site from outside the United States, you are responsible for compliance with local laws and regulations.

By accessing this web site you agree that all disputes and claims relating to your access and use of this web site shall be governed be the laws of the State of California, U.S.A., without regard to the conflict of laws provisions thereof. You further agree and submit to the exclusive personal jurisdiction of and venue at the Superior Court for the County of Alameda, California or the United States District Court for the Northern District of California for the resolution of such claims or disputes.

Email Policy

EMAIL MESSAGES SENT BY EMPLOYEES, REPRESENTATIVES OR CONTRACTORS OF MEYER SOUND LABORATORIES, INCORPORATED, RELATING TO MEYER SOUND’S PRODUCTS, RESEARCH AND DEVELOPMENT, BUSINESS OR ANTICIPATED BUSINESS, AS WELL AS ANY ATTACHMENTS TO SUCH EMAIL MESSAGES, MAY CONTAIN CONFIDENTIAL INFORMATION OF MEYER SOUND. Unless you are notified otherwise in writing, or unless the content of the email message and any attachments is of a clearly routine and non-confidential nature, you must treat the message and any attachments to the message as confidential. If you receive an email from a Meyer Sound employee, representative or contractor and are not the intended recipient (or responsible for delivering the message to the intended recipient), you must permanently delete the email and any attachments from your computer without retaining any copies thereof. If the case of misdirected emails, we ask that you also notify the sender.

If you have any questions regarding this policy, please contact us. Opening of the email you receive indicates your agreement with this policy.

Trademarks

This web site contains trademarks and service marks of Meyer Sound and may contain the trademarks or service marks of third parties. All third-party trademarks mentioned on this web site are the property of their respective owners.

MEYER SOUND and the Meyer Sound wave logo are trademarks of Meyer Sound Laboratories Inc. and are registered in the United States Patent and Trademark Office, as well as in other countries.

The following is a partial list of additional Meyer Sound trademarks and service marks:
650-P®, 650-R2®, Acheron®, AlignALink, B-Noise, Bluehorn, BroadbandQ®, CAL, Callisto®, Compass®, Compass Go by Meyer Sound, Compass RMS, Composite EQ, Constellation®, CueConsole, CueStation, D-Mitri®, EXP®, Galileo®, GuideALink, Intelligent AC, LCS, LEO®, LEO-M, LEOPARD, LYON, M Series, M1D, M2D, M3D, MAPP, MAPP Online Pro®, MAPP 3D, MAPP XT, Matrix3, MatrixLink, M’elodie®, MICA®, MILO®, MINA, MSL-4®, MultiSense, QuickFly®, QuietCool, REM®, RMS, SIM®, Spacemap®, SpeakerSense, Stella, Thinking Sound®, TM Array, TruPower®, TruShaping®, UltraSeries, U-Shaping®, VariO, VRAS, Wild Tracks.

Compliance Documents

Meyer Sound has adopted policies regarding compliance with anti-corruption laws around the world and with the export control laws and regulations of the United States. These policies, which currently are set forth in policy documents entitled OFAC Compliance Guidelines Protocols, OFAC Compliance Manual, and FCPA Anti-Corruption Policy, can be found by following these links:

California Supply Chains Act Disclosure

Meyer Sound’s Policy on Slavery and Human Trafficking

  1. Policy. Meyer Sound supports the goal of eradicating slavery and human trafficking and believes that no person should be deprived of his or her basic needs and fundamental rights. It is our policy to comply with all laws regarding human trafficking and slavery wherever we do business, and we expect our suppliers to do the same.
  2. Supplier Selection Criteria/Verification. Meyer Sound is committed to selecting suppliers who operate in full compliance with all applicable laws, rules and regulations, including child labor laws and laws applicable to working hours, wages and over-time pay. Meyer Sound currently does not use third parties to conduct outside verification of suppliers. Rather to minimize the risk of human trafficking and slavery Meyer Sound will only work with reputable suppliers having no known record of engaging in such practices.
  3. Certification/Audits. Currently, Meyer Sound does not require its suppliers to certify compliance with Meyer Sound’s policy relating to the eradication of slavery and human trafficking, nor does it audit its suppliers to ensure compliance.
  4. Training/Internal Accountability. Meyer Sound does not currently provide employees, suppliers or contractors with training regarding human trafficking and slavery nor does it have any specific internal accountability process related to the prevention of human trafficking and slavery.
  5. Response to Violations. Any supplier found to be in violation of Meyer Sound’s policy related to human trafficking and slavery will be terminated, unless the supplier can demonstrate to Meyer Sound that it has ceased its offending conduct.

Open Source

GPL License for Linux Based Software

Certain software components or “kernels” embedded in Meyer Sound professional audio products use the Linux operating system (Linux Based Software). Such Linux Based Software is distributed under the terms of the GNU General Public License, version 2 (“GPL, v2 license”) that permit you to copy, modify and redistribute the Linux Based Software, and that require that any copy of such Linux Based Software distributed to you by Meyer Sound be distributed on the terms of the GPL, v.2 license. A copy of the GPL, v.2 license, can be found at www.gnu.org/licenses/gpl-2.0.html. Please review the terms and conditions of this license.

Consistent with the GPL, v.2 license, you may use, copy, modify, and distribute the Linux Based Software and the source code for such software for any purpose, provided that any copy you publish contain the original copyright notices on the software and a disclaimer of warranty as required by the GPL, v.2 license. If any provision of this or any other permission or license granted with respect to the Linux Based Software conflicts with the GPL, v.2 license, the provisions of the GPL, v.2 license shall control.

How to Obtain Source Code for Linux Based Software

To the extent the GPL, v.2 License obligates Meyer Sound to separately send you a machine readable copy of the source code for the applicable Linux Based Software, you may obtain a copy by contacting Meyer Sound. You may be charged a modest fee for obtaining copies of the source code to cover postage and handling costs. This offer is good for three years from the date you receive any Meyer Sound product containing the Linux Based Software, or any update to the software.