Legal Information
Privacy Policy
Introduction
This Privacy Policy describes how Meyer Sound and its subsidiaries and affiliates (“Meyer Sound,” “we,” “us,” or “our”) collect, use, store, and share your information when (1) you access and/or use our websites, social media, mobile applications, or other digital platforms where this Privacy Policy is posted, including www.meyersound.com (“Websites”); (2) purchase, rent, or use our products and services (“Products”); (3) you communicate with us in any manner, including by email, direct messaging, telephone, and/or in person (“Communications”); and (4) we interact with certain third parties.
For California residents, please see our California Privacy Notice.
For individuals in the UK, EU, or other country outside of the United States, please see our Non-US Privacy Notice.
1. What Type Of Information Do We Collect?
Depending on how you interact with our Websites and Products, the nature of our Communications, and how we may interact with certain third parties, we may collect the following pieces of your information:
- Basic Identifying Information. Information you provide when you sign up for an account for our Products, such as your full name, postal address, email address, phone number, account name, username, signature, and other similar identifiers.
- Device Identifier and other Unique Identifiers. Information such as your device identifier, internet protocol (IP) address, cookies, beacons, pixel tags, mobile ad identifier, and other unique identifiers collected automatically from your devices.
- Internet or Other Network Activity. Information such as your browsing or search history, and other information regarding your interactions with our Websites, Communications, and Products.
- Geolocation Data. Information that permits us to determine your location so that we can determine the best Products for you.
- Commercial Information. Information such as the Products you have purchased and considered, your preferences, and related information about your commercial activities.
- Demographic Information. Information such as your age and gender.
- User Content. Information such as your Communications with us and any other content you provide, such as social media profiles, photographs of receipts, images, videos, survey responses, comments, product reviews, testimonials, and other content.
- Audio and Visual Information. Information such as photographs, images, videos, and recordings of your voice (such as when we record customer service calls for quality assurance) and surveillance footage of you in our offices, factories, or other facilities.
- Inferences. Information such as inferences drawn from or created based on the information identified above.
2. How Do We Collect Your Information?
We collect your information in three ways: (1) directly from you; (2) automatically using online technologies; and (3) from third parties.
- Directly from you. We collect information directly from you when you enter information on our Websites, create an account for the purchase or rental of our Products, update your profile, access our content, take a survey or a poll or enter a contest, use our Websites or Products, engage in Communications with us, or sign up to receive emails, text messages, or certain other Communications from us.
- Automatically Using Online Technologies. When you visit our Websites, open or click on emails we send you or engage in related Communications with us, or when you interact with our advertisements, we or other third parties may automatically collect certain information about you using online tracking technologies such as cookies, pixels, web beacons, software developer kits, and related technologies. For more information, see Cookies and Similar Online Tracking Technologies below.
- From Third Parties. We may collect information about you from third parties, including vendors, data analytics providers, marketing or advertising providers, fraud prevention service providers, payment processors, and other third parties that provide us with services.
3. Cookies and Related Online Tracking Technologies
We and our third-party partners may use cookies, pixels, web beacons, software development kits, and other similar online tracking technologies to gather information about you when you use our Websites, interact with our Products, and engage in Communications with us. Some of the online tracking technologies are used to maintain the security of our Websites, manage your account, prevent crashes, fix bugs, save your preferences, manage and process payments, and assist with basic Website functions, advertising, analytics, and other performance functions.
Our Websites use Google Analytics for analytics purposes. You can learn more about Google Analytics by visting HOW GOOGLE USES INFORMATION FROM SITES OR APPS THAT USE OUR SERVICES.
4. How Do We Use Your Information?
Depending on the circumstances, we may use your information for a variety of purposes, including to:
- Provide our Websites and Products to You. We may use your information to provide our Websites and Products to you, including to: (1) create and manage your account when you sign up to purchase or use our Products; (2) facilitate your access and use of our Websites and Products; (3) process your feedback on our Products; (4) send you notifications relating to your account and use of our Products; and (5) perform other related business functions.
- Communicate with You. We may use your information to engage in Communications with you, such as to respond to your requests, inquiries, issues, and feedback, and to provide customer service.
- Market and Advertise. We may use your information for marketing and advertising purposes, including sending marketing, advertising, and promotional communications to you by email, text message, or postal mail. We may also use your information to show you advertisements for our Products and to administer sweepstakes and other contests we may initiate.
- Conduct Analytics and Personalization. We may use your information to conduct research and analytics, including to improve our Websites and Products. We may also use your information to better understand your interaction with our Websites, advertisements, Products, and our Communications with you. We may further use your information to personalize your experience, to save you time when you visit our Websites and use our Products, to better understand your needs, and to provide personalized recommendations to you for our Products.
- Security and Fraud Prevention. We may use your information to detect, investigate, prevent, or take action regarding possible malicious, deceptive, fraudulent, or illegal activity, including fraudulent transactions. We may also use your information to enforce any terms, conditions, or requirements of agreements we may have with you, prevent security breaches, or prevent harm to other users of our Products.
- Legal Obligations. We may use your information to comply with our legal and regulatory obligations, to establish and exercise our rights, and to defend against legal claims.
- Business Functions. We may use your information to support our core business functions, including maintaining records related to business management, loss prevention, collecting amounts owed, and identifying and repairing errors or problems in the Websites. We may also use your information in the course of an unlikely bankruptcy proceeding, potential or actual merger, sale, or related transaction, or for other related business purposes.
5. How Do We Disclose Your Information?
We may disclose or share your information with affiliated and non-affiliated third-parties, including in the following scenarios:
- With your Consent. We may disclose or share your information with your consent, which may be obtained in writing; online through “click-through” agreements; when you accept the terms of use on our Websites; orally, either in person or on the phone; or by other means.
- In a Business Transfer. We may disclose or share your information as part of a corporate business transaction, such as a merger or acquisition, joint venture, corporate reorganization, financing, or sale of company assets, or in the unlikely event of insolvency, bankruptcy, or receivership, in which such information could be transferred to third parties as a business asset in the transaction.
- To Non-Affiliated Third Parties. We may disclose or share your information with certain non-affiliated third parties to facilitate your access and use of our Websites or Products, and to provide us with certain business functions, including but not limited to sharing your information with brand partners, internet service providers, advertising networks, data analytics providers, governmental entities, operating systems and platforms, social media networks, and service providers who provide us a service (e.g., customer service, auditing, marketing, debugging to identify and repair errors that impair existing intended functionality on our Websites, and/or protecting against malicious, deceptive, fraudulent, or illegal activity).
- For Legal Process And Protection. We may disclose or share your information to satisfy any law, regulation, legal process, or governmental request, or where we have a good faith belief that access, use, preservation or disclosure of such information is reasonably necessary to: (1) enforce or apply our agreements; (2) protect our interests or property, or the safety of others; (3) in connection with claims, disputes, or litigation; and (4) to protect our Websites.
6. How Do We Protect Your Information?
Although no system can guarantee the complete security of your information, we take all commercially reasonable steps to ensure your information is protected in alignment with all applicable laws and regulations, as appropriate to the sensitivity of your information.
7. How Long Do We Keep Your Information?
We keep your information for as long as is necessary in accordance with the purpose for which it was collected, our business needs, and our legal and regulatory obligations. If we dispose of your information, we will do so in a way that is secure and appropriate to the nature of the information subject to disposal.
8. Links To Third Party Sites
Our Websites and Products may contain links to third party websites or social media platforms. These links are provided for your convenience and information, and the websites and Products may operate independently from us and have their own privacy policies or notices, which we strongly suggest you review.
9. Do Not Track
Our Websites may, from time to time and over time, collect information about your online activities across our different websites. When you use our Websites, third parties, such as online and cloud computing services and mobile applications, may also collect information about your online activities over time. Some browsers support a “Do Not Track” feature, which is intended to be a signal to websites that you do not wish to be tracked across different websites you visit. Our Websites do not currently change the way they operate based upon detection of a “Do Not Track” or similar signal.
10. Your Rights
For individuals in California, please see our California Privacy Notice.
For all individuals, regardless of location, you may request that we stop sending you promotional emails by clicking on the “unsubscribe” link at the bottom of any promotional email you receive from us. You can also request that we stop sending you promotional postal mail by sending a request via email to privacypolicy@meyersound.com.
11. California Privacy Notice
The following disclosures are made pursuant to the California Consumer Privacy Act, as amended by the California Privacy Rights Act and its implementing regulations (collectively, the “CCPA”).
Definitions
- Personal information. This is information that identifies, relates to, describes, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, to you or your household.
- Sensitive personal information. This is information such as your social security number, driver’s license number, state identification card, passport number, account log-in and password, financial account and password, debit or credit card number and access code, precise geolocation information, race, ethnic origin, religious or philosophical beliefs, union membership, the content of your mail, email or texts other than those communications you have with us, genetic data, biometric information, health information, or information that concerns your sex life or sexual orientation.
- Sell, sale, or sold. This means the selling, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by other means, your personal information to a third party for money or other valuable consideration.
- Share, shared, or sharing. This means the sharing, renting, releasing, disclosing, disseminating, making available, transferring, or otherwise communicating orally, in writing, or by other means, your personal information to a third party for cross-context behavioral advertising, whether or not for monetary or other valuable consideration.
Your Rights
You or an authorized agent you designate on your behalf may submit the individual requests outlined below. Upon receipt, we will take reasonable steps to verify your and/or your authorized agent’s identity prior to responding to the request, which may include in certain circumstances having you sign a declaration under penalty of perjury. If an authorized agent is submitting a request on your behalf, you must submit a copy of: (1) a written authorization demonstrating you have authorized the agent to submit a request on your behalf; and (2) provide separate proof verifying your identity.
- Right to Know. You have a right to request that we disclose, subject to certain exceptions, information concerning: (1) the categories of personal information we have collected from or about you; (2) the categories of sources from which we have collected that personal information, and the business or commercial purpose for the collection; (3) the categories of third parties with whom we have shared, sold, or disclosed your personal information, including the business or commercial purpose for said sharing, selling, or disclosure; and (4) specific pieces of your personal information, subject to certain exceptions.
- Right to Delete. You have a right to request that we delete your personal information, subject to certain exceptions.
- Right to Correct. You have a right to request that we correct your personal information, subject to certain exceptions.
- Right to Non-Discrimination. You have a right to exercise the above rights without being discriminated against under the CCPA.
- Exercising Your Rights. To submit a request, you may send an email to privacypolicy@meyersound.com. You may also designate an authorized agent to submit a request on your behalf by sending an email with written proof of such authorization to privacypolicy@meyersound.com.
- Responding To Requests. Once you have submitted your request, we will respond within the time frame permitted by applicable law.
Notice Regarding Collection of Information
- To learn more about the categories of personal information we collect about California residents, please see What Type Of Information Do We Collect? above.
- For more information about how we use those categories of personal information, please see How Do We Use Your Information? above.
- For more information about how we collect categories of personal information, please see How Do We Collect Your Information? and Cookies And Related Online Tracking Technologies above.
- To learn more about how we disclose categories of personal information, and the categories of third parties with whom we disclose such information, please see How Do We Disclose Your Information? above.
- To learn more about how long we keep your information, please see How Long Do We Keep Your Information? above.
Notice of Disclosure for a Business Purpose
To learn more about the categories personal information we have disclosed for a business purpose, and the categories of third parties to whom we’ve disclosed such information, please see How Do We Disclose Your Information? above.
Notice of Sale or Sharing of Personal Information
We do not sell or share the personal information of California residents. We have no actual knowledge that we sell the personal information of California residents who are under 16 years of age.
Notice of Use of Sensitive Personal Information
We do not use California resident sensitive personal information for any purpose other than is permissible under the CCPA. Specifically, we do not use sensitive personal information of California residents to derive characteristics about California residents.
12. Non-US Privacy Notice
How Do We Use Your Personal Data?
Please see How Do We Use Your Information? above.
What is our lawful basis for processing your personal data?
Your personal data is primarily used to provide you with our Websites and Products. Your personal data may also be used to comply with our legal obligations or to fulfill our legitimate interest, such as to personalize your experience, develop and improve our Websites and Products, or detect illegal activity. With your consent, we may also use your information to send you offers and promotions.
Data Transfers
We are based in the U.S. and the information we collect is governed by U.S. law. If you are accessing the Websites from outside of the U.S., please be aware that information collected through the Websites may be transferred to, processed, stored, and used in the U.S. and other jurisdictions. Data protection laws in the U.S. and other jurisdictions may be different from those of your country of residence. We will comply with data transfer requirements when applicable, and may utilize standard contractual clauses or other legal transfer mechanisms as allowed under applicable law.
Your Rights
You have a right to access the personal data we have processed about you, ask that certain of that data be removed (i.e., deleted), correct or change your personal data, or change your marketing preferences by withdrawing your consent at any time. To submit any of the requests below, please submit your request to privacypolicy@meyersound.com.
We may take steps to verify your identity by matching the information you provide with your request with the information we have on file about you. Depending on the sensitivity of the information at issue, we may utilize more stringent verification methods.
Lodging Complaints
You may have a right to lodge a complaint with your local Data Protection Supervisory Authority concerning our data practices. To receive information about your local Data Protection Supervisory Authority, please contact us. We would, however, appreciate the opportunity to address your concerns before you approach a data protection regulator, and welcome you to first direct an inquiry to us.
13. Children
Our Websites and Products are not intended for children under the age of 13. This includes any links to other websites that we provide for our convenience. We don’t knowingly collect information relating to children under 13 for any reason.
14. Changes To Our Privacy Policy
We may change this Policy from time to time. Any and all changes will be reflected on this page, and where appropriate provided in person or by another electronic method. The date of the last update will be stated at the bottom of this policy. You should regularly check this page for any changes to this Policy.
15. Accessibility
If you require a copy of this Privacy Policy in an alternative format, please contact us.
16. Contact Us
You can contact us using the link or email address shown below.
https://meyersound.com/contact
Last Updated: 5/20/24