Meyer Sound Contacts


Technical Support & Services


Email Support
Technical Support Request Form
MAPP XT support@meyersound.com
Service service@meyersound.com
Telephone Support
9 am - 5 pm PST (Berkeley, CA) T: +1 510.486.1166
After Hours Support Calls T: +1 510.486.0657
Answering service will forward your call or message to an available support person.  
Technical Support
Global Technical Support Manager Mac Johnson
T: +1 510.499.9420
M: +1 510.499.9420
Trade Show/Demo Coordinator Joshua Korbel
T: +1 510-486-1166 x126
M: +1 510-206-9138
Technical Support Logistics Coordinator Ian Steinberg
M: +1 510-517-3629
Technical Services Associate Brian Svoboda
T: +1 510-486-1166 x506
M: +1 510-703-6872
Technical Services Associate Rudy Garcia
T: +1 510-486-1166 x347
M: +1 510-703-6873
Technical Services Associate Josh Fehrmann
T: +1 510-486-1166
M: +1 510-631-7790
Senior Technical Support Specialist Steve Bush
T: +1 510.486.1166 x183
M: +1 510.710.7758
Technical Sales Support Specialist Matt Salerno
T: +1 863.420.8373
M: +1 863.698.2106
Technical Support Specialist David Vincent
M: +1 514.516.0144
Technical Support Associate Andy White
M: +1 510.631.6007
Technical Support Europe
Senior Technical Support Specialist Oskar Meijer
M: +46 70-678 76 11
Technical Support Specialist José Gaudin
M: +41 78 640 4551
Technical Support Specialist Vladimir Zverev
M: +7 921 430 4118
Technical Support Specialist - Digital Solutions Frederik Ch. Meyer
M: +49 151 21205071
Technical Support Specialist Dennis Tholema
M: +49 171 323 59 93
EU Technical Support Michael Pohl
Meyer Sound Germany
T: +49 172 521 3615
Technical Support Latin America
Technical Services Manager, Latin America Oscar Barrientos
T: +55 55 5631 8137
M: +52 55 1325 4051
Technical Support Middle East
Middle East Technical Support Manager

Chris Mead
M: +971 556 431283

Technical Support Asia
SE Asia Technical Support

Therdore Huang
T: +86 10 6410 5336
M: +86 136 2111 5858

Digital Products Support
Senior Digital Products Support Specialist Tom Cavnar
T: +1 510.486.1166 x 130
M: 1+ 510.206.5332
Digital Audio Products Associate Michael Brown
T: +1 510.316.9163
M: 1+ 510.316.9163
Digital Audio Products Specialist Brian Smith
T: +1 510.316.1479
M: 1+ 510.316.1479
Senior Digital Products Field Support Specialist Robert Mele
T: +1 510.486.1166 x 503
Design Services
Design Services Manager Ashley Hanson
T: +1 510.486.1166 x 155
M: 1+ 510.590.2611
Design Services Designer Joe Villaveces
M: +1 510.332.4717
Design Services Designer Joe Mistretta
T: +1 510.486.1166 x 178
M: 1+ 510.289.2046
Design Services Supervisor Alex Harbaugh
T: +1 510.486.1166 x507
M: 1+ 510.332.6947
Design Services Designer/Support Specialist Chris Moore (Offsite)
M: +1 510.697.4180
Design Services Europe
Design Services Coordinator, Europe Stephan Kruppa
M: +49 151 2232 9833
Design Services Latin America
Design Services, Latin America Gabriella Galán
T: +52 55 5631 8137
M: +52 1 55 5433 7034
Installation Systems Support
Director of Technical Solutions John Monitto
T: +1 510 540 4580
M: +1 510 377 4390
Business Development Manager
Asia Pacific Markets
Tim Boot
M: +1 510.508.9970
Business Development Manager
International Markets
Jerry Placken
M: +1 416.460.9973
Director of Applications Steve Ellison
T: +1 626.831.3057
M: +1 626.831.3057
Cinema Support/Services
Technology Director Steve ShurtzT: +1 510-486-1166 x141
M: +1 510.332.7133
Cinema Development Manager Miles Rogers
T: +1 510-486-1166 x159
M: +1 310.850.1687
Service
Director of Service Worldwide Kim Sandholdt
T: +1 510.486.1166
M: +1 510.377.6545
Service Manager, Germany Tobias Keifenheim
T: +49 2602 99908 x22
M: +49 17215 5693
Service Supervisor, Mexico Cristina Ramos
T: +52 55 5681 2348
M: +52 1 55 5433 7280
Service Contact Information
United States, Berkeley service@meyersound.com
T: +1 510 486.1166
Australia service-au@meyersound.com
T: +61 (7) 3267.7800[
Canada
(Legacy LCS/Matrix 3 Service only)
service-ca@meyersound.com
T: +1 250 549.2558
Germany service-de@meyersound.com
T: +49 2602 99908.0
http://www.meyersound.de
Mexico service-mx@meyersound.com
T: +52 55 5681.2348
Spain service-es@meyersound.com
T: +34 90 216.0245[å
Service Resources
  Meyer Sound Service Policies (PDF)

Tamper Proof Label Information (PDF)

Obtaining a Return Authorization (PDF)
T: Telephone, F: Fax, M: Mobile